Privacy Policy | Stratiq

1. Introduction

Stratiq Co., Ltd. ("Stratiq", "we", "us", "our"), registered at 19/7 Charoen Krung Soi 36, Bang Rak, Bangkok 10500, Thailand, is committed to handling personal data responsibly. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have in relation to it.

This policy applies to all personal data processed in connection with our website at stratiqena and our consulting services. We process personal data in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA).

If you have questions about this policy, please contact: [email protected]

2. Data We Collect

Information you provide directly: When you submit our contact form, we collect your name, email address, and any optional information such as phone number or message content. During consulting engagements, we may process additional business information shared by your organisation.

Technical and usage data: Our website may collect standard server logs including IP addresses, browser type, pages visited, and access times. This data is used for security monitoring and basic analytics.

Cookie data: We use cookies as described in our Cookie Policy. You can manage cookie preferences through our cookie consent tool.

3. Legal Basis for Processing

We process personal data on the following legal grounds:

Consent: For marketing communications and optional cookies, where you have given explicit consent.
Contract performance: When processing is necessary to perform or prepare to perform a consulting engagement agreement.
Legitimate interests: For security monitoring, fraud prevention, and improving our services, where these interests are not overridden by your rights.
Legal obligation: Where processing is required to comply with Thai law or regulatory obligations.

4. How We Use Your Data

Responding to enquiries submitted through our contact form
Delivering and administering consulting engagements
Sending service-related communications relevant to an active engagement
Maintaining internal business records in compliance with Thai law
Improving the quality and relevance of our website and services
Security monitoring and fraud prevention

We do not sell personal data to third parties. We do not use personal data for automated decision-making or profiling.

5. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected:

Contact form enquiries: up to 12 months from the date of submission
Engagement-related data: for the duration of the engagement plus 3 years
Financial and legal records: as required by Thai accounting and tax law (typically 5 years)
Website analytics data: up to 26 months in aggregate form

6. Data Protection Measures

Stratiq implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include:

Encrypted transmission of data via HTTPS/TLS
Access controls limiting data access to authorised personnel
Mutual non-disclosure agreements with all client organisations
Regular review of data handling practices against PDPA requirements

In the event of a data breach that is likely to affect your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and you as soon as reasonably practicable.

7. Cookies

We use essential, analytics, marketing, and preference cookies on our website. Essential cookies are required for basic functionality and cannot be disabled. For full information about our cookie practices, please see our Cookie Policy.

8. Third-Party Services

Our website may use third-party analytics and tracking tools such as Google Analytics. These services may collect usage data subject to their own privacy policies. We encourage you to review those policies independently. We do not share personal data provided via our contact form with any third party except as required by law.

9. Your Rights Under PDPA

Under Thailand's PDPA, you have the following rights in relation to personal data we hold about you:

Right to access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request correction of inaccurate or incomplete data.
Right to erasure: You may request deletion of your data in certain circumstances.
Right to data portability: You may request your data in a structured, machine-readable format.
Right to object: You may object to processing based on legitimate interests.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You may also lodge a complaint with the Personal Data Protection Committee of Thailand.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

11. Children's Privacy

Our services are directed at business professionals and are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we hold data from a minor, please contact us promptly.

12. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via a notice on our website. Continued use of our website or services after such changes constitutes acceptance. The date of the most recent update is shown at the top of this page.

13. Contact

Data Controller: Stratiq Co., Ltd.
Address: 19/7 Charoen Krung Soi 36, Bang Rak, Bangkok 10500, Thailand
Privacy enquiries: [email protected]